FAQ
Orders & Shipping
When will my order ship?
Orders are typically processed within 2-4 business days. Once shipped, you'll receive a tracking number via email.
How long does shipping take?
U.S. orders take approximately 3-7 business days to ship.
Do you offer international shipping?
At this time, we primarily ship within the U.S. However, we’re working on expanding worldwide. Stay tuned for updates!
What if my package is lost or delayed?
Once your order leaves our facility, shipping is handled by the carrier. If your package is delayed or missing, please check your tracking info and contact the shipping provider first. Wellgoods Beauty is not responsible for lost or missing packages.
Do you accept returns or exchanges?
Due to the nature of our products, all sales are final. If there’s an issue with your order, contact us within 48 hours of delivery, and we’ll work with you to find a solution.
Product & Ingredients
Are your body serums suitable for all skin types?
Yes! Our formulas are designed to be lightweight, non-greasy, and nourishing for all skin types.
How fragrant are the body serums?
Our serums are intentionally highly fragranced, leaving a lasting impression without being overpowering.
What are the ingredients in your serums?
Each product page lists full ingredient details. Our serums are made with skin-loving oils, fragrance blends, and antioxidant-rich ingredients to nourish and scent your skin.
Are your products natural or organic?
We prioritize high-quality, skin-friendly ingredients, blending both natural and lab-made elements to create the best possible formulas.
Are your products cruelty-free?
Yes! We do not test on animals, and we only source from suppliers who share our ethical standards.
Usage & Care
How do I apply the body serum?
For best results, apply to damp skin after a shower or bath to lock in moisture. A few drops go a long way—massage in until fully absorbed.
Can I use the serum on my face?
While our serums are designed for the body, many customers enjoy using them sparingly on pulse points or hair for added fragrance. However, we do not recommend facial use, as fragrance oils may be too strong for sensitive skin.
Will this replace my lotion?
Our body serums provide intense moisture, but if you prefer extra hydration, you can layer them over or mix them with your favorite lotion.
How should I store my body serum?
Keep your bottle in a cool, dry place away from direct sunlight to preserve the quality of the oils and fragrance.
Other Questions
Can I collaborate with Wellgoods Beauty?
We love working with creators and influencers! For collab inquiries, reach out to us at Support@Wellgoodsbeauty.com or through our social channels.
Do you offer wholesale pricing?
We are currently focused on direct-to-consumer sales but may consider wholesale partnerships in the future. If you're interested, feel free to reach out!
Still need help?
Contact us at Support@WellgoodsBeauty.com, and we’ll get back to you as soon as possible.